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St. James Mercy Hospital
We engaged Judith Snyder/Custom WebHelp to oversee the redesign of our website. Our primary goal was to make the site more intuitive, user friendly, and content-rich, while setting the stage for future functionality upgrades. Given our limited internal resources, many times Judith took the initiative to research and follow up on technical issues that arose during the project. Her interest and expertise gave us peace of mind that these complicated issues were resolved in our best interest. Judith also shared many ideas on how to improve content, navigation and functionality, even after the site went live. As an independent business person, she understands the challenges and needs of a small organization like ours. Her customer service, attention to detail, and response time are outstanding, and she is ever-mindful of our budget and offers money-saving suggestions. We look forward to continue working with Judith to enhance our online presence.
Kate Kreger
Director of Business Development & Marketing
St. James Mercy Hospital
Clear Path for Veterans
After working with Judith on the website for our golf course, we didn’t think twice about hiring her to build the site for our newly established nonprofit organization, Clear Path for Veterans.
Starting up two businesses simultaneously is extremely demanding and stressful. Judith helped us stay organized and focused with customized questionnaires, helpful to-do lists, proactive guidance, and excellent communication. Judith knows exactly when to take charge and when to look to her client for an answer. She has a unique ability to implicitly understand her clients’ preferences and needs. Judith is experienced, capable, and careful, which put our minds at ease and reduced our burden tremendously.
Unexpectedly, the process of building our site with Judith’s help also promoted further development and clarification of our programs and organization. Judith reviewed all of our content and offered feedback whenever she felt we could improve the quality. She encouraged us to fine tune our description in order to present the very best portrayal of our organization. I urge any business owner to hire Judith as the benefits of her services go far beyond the simple production of a website.
Judith – you are a true professional, a million thanks for your excellent work!
Update: During a press conference we had several compliments on our logo including one made during a guest speech! Thanks for helping us look good.
Ellen Spicer
Operations Manager
www.ClearPathForVets.com
Syracuse Castings
Thank you for your recent help redesigning our website. We have had numerous compliments on how much better and easier our site is to use. The excellent work you did with search words has brought in new customers who were looking for access hatches and manhole covers but didn’t know where to go to find these products. You also gave us the professional image we wanted to convey about our diverse product line. We sincerely appreciate your dedication to quality work.
Sincerely,
Timothy J. McKernan
National Sales Manager
www.syrcast.com
Syracuse University Press and The Encyclopedia of New York State
We have worked with Judith of Custom WebHelp since 2002. As a University Press publishing over 50-75 books a year, we need our titles constantly updated, promptly and with meticulous attention to detail. Judith’s work has resulted in a website that is easy to navigate, that our customers and authors love, and that has significantly improved our sales. From the beginning we have found Judith a pleasure to work with and a consistently reliable and responsive professional who meets her deadlines and is happy to go beyond what is expected of her.
Alice Randel Pfeiffer, Director
Mary Selden Evans, Executive Editor
www.SyracuseUniversityPress.syr.edu
www.SyracuseUniversityPress.syr.edu/encyclopedia
Client since 2002
Kilian Manufacturing Corporation
Dear Judith,
The website is up, it’s running and we’re getting rave reviews!!
You made the very unfamiliar and somewhat intimidating process of building a website, manageable, understandable and even fun! Your ability to put us in touch with the right people—especially, the copywriter, illustrator, and photographer—made a huge different in the final product, without ‘breaking the bank’. These elements combined with your creative skills resulted in a website that makes our company proud and displays Kilian as the leaders we are!
Thanks, again, for all your help. I would be happy to recommend your services to others who are looking to create an attractive and distinctive website.
Best Regards,
Don Wierbinski
Vice President of Sales and Marketing
www.KilianBearings.com
Client since 2006
Online Medical Book for SUNY Medical Upstate University
Judith worked collaboratively with us during the past year (2005) to design a web book. As the first online textbook written by medical providers for medical providers, we were concerned about trying to create a site for which there are no templates or models. Right from the first discussion of the concept, she responded with ways to make our ideas a reality. Her ability to provide guidance and support whenever we needed it meant that our project progressed smoothly to its launch. Her expertise produced a unique website that enables all visitors to easily access the information they are seeking. Because Custom WebHelp provides a full range of services, our website will continue to run smoothly and we can take advantage of the power of the Internet to educate health professionals.
Dr. Botash
Client since 2005
The Ridge Golf Club
We hired Judith to help us build a website for our newly acquired golf course in April, 2011. We were impressed from the start with Judith’s enthusiastic and thorough approach; she took the time to come visit our club and asked thoughtful questions about our business, our marketing plan, and our style.
As we built our site, Judith seemed to understand exactly what we needed and provided excellent guidance and expertise, all the while listening carefully to our ideas and feedback. When our project turned urgent due to a media deadline, Judith and her team worked evenings and weekends to finish the site in record time. She delivered a site that is professional, user-friendly, and beautiful.
Working with Judith Snyder is an absolute pleasure and the quality of her work is second to none.
Ellen Spicer
Clubhouse Manager
www.GolfAtTheRidge.com
The Art of Paul Niemiec, Jr., Running Wind Studio
Judith Snyder is a terrific website designer! This is our first experience with a professional website design company and we have been more than pleased with the exemplary detailed work done by Judith Snyder. Judith’s professional knowledge of website design is extraordinary and throughout the entire process she skillfully guided us from start to finish, including the technical aspects of the use of merchant services, the on-line cart system, and the web page design itself.
Judith was very patient with us and answered all of our many questions/requests, offering helpful options and suggestions in the process to make the website both artistic and functional. Willing to work within our budget, Judith suggested ways to minimize costs overall. Her enthusiasm for a great result was inspiring.
The outcome is just what we wanted—a professional website design for our art business that is secure, user-friendly, elegant yet simple.
We would highly recommend Judith Snyder and CustomWebHelp.com to anyone looking for a website designer who is extremely knowledgeable, creative, patient and hard working.
Paul Niemiec, Jr.
runningwindstudio.com paulniemiec.com
Client since 2007
SEL, Contact Community Services, and Teen Talk
We have been working with Judith since 2007 and she has helped Contact Community Services develop two sites, one for the agency itself and one for our weekly Teen Talk radio show. We receive many compliments about their design and ease of navigation. Judith is very helpful, has lots of suggestions and solutions and is very, very, very patient! She now maintains our site and posts changes and new features faster than I could ever do them in-house. We continue to rely on her expertise and experience as our needs grow and change. Fortunately, she planned for change and built flexibility into our sites. I want to thank Judith for her skill, her vast knowledge of website design, and her professionalism.
...done an incredible job getting us to come up in the search engines
Wendy Stein
Director, Communications
CNY Social Emotional Learning Institute
Contact Community Services
Teen Talk
Client since 2007
Hypnosis for Women
Dear Judith,
I can’t thank you enough for the incredible job you did in creating my website. It went from being a bland, mediocre site (that I put together using a template) to a very visually appealing, professional looking site. The responses I’ve gotten so far have been - "Wow!" "Amazing!" "What a difference!" "So easy to navigate" and "Reflects your credibility, caring, and welcoming demeanor." The site has just been launched, so it will be a while before it works its magic with the search engines, but I’m confident it will do precisely what I want it to.
There were friends and colleagues who were questioning me for investing the money I did in my site. But, I know I did the right thing in choosing your services. You and your team understand what is required to make the site look great, be user-friendly, be found by search engines, and adhere to web and ethical search engine optimization standards. If I made requests that you thought were not in my best interest, you explained why. If I needed to incorporate certain terms, or if my language seemed fuzzy, you told me about it - and gave better examples. On so many occasions, you truly went above and beyond.
Judith, you are a consummate professional – you are so knowledgeable about website development, are committed to doing quality work, you are accessible, and – on top of all that – you are a lovely, warm person. And, I was probably not one of your easiest clients! Now that the website has been launched, I will miss our frequent interaction – but I know our relationship will continue – because I plan to use your services to help me maintain and grow the site, as needed.
Thank you for everything! And, please feel free to use me as a reference.
Sincerely,
Rhoda Kopy, BS, CH, ACH
Nationally Certified Consulting Hypnotist & Transition Coach
www.HypnoForWomen.com
Toms River, NJ
723-270-0080
Update
Judith, my website has been up for a few months now—and the response has been Amazing! There is a major increase in the number of people who find me online—and I believe the content, design, and overall professional feel of the site has been responsible for converting prospects to clients. Your recent suggestion to feature a "limited time offer" discount directly on the website produced results in less than 24 hours! When I think about all the money I’ve spent on print ads—which reaped minimal to moderate results—it’s clear that there’s a much greater return on investment with this approach. The initial outlay of money to develop the site was quickly recovered by new business, and your costs to update the site are very affordable. I’m thrilled with all you’ve done! Please, if you have anyone sitting on the fence as to whether or not to use your services—give them my phone number!!!
Just a quick note to let you know that a number of the new clients I’ve been getting lately have come from the website – and they frequently mention the warmth of the site and the information contained within it... it’s not unusual for them to be coming from out of town...
PalmFlex
Thanks for the great work. Your final designs for our multi-store navigation bars and web page color templates are professional, user-friendly, and very readable. In other words, exactly what I want. Your theoretical and practical knowledge on website user behavior is invaluable. I appreciate your responsiveness, sensitivity and profound insight into the complex thoughts I am trying to express to our customers. Your translation of my ideas into vivid images and simple directions is a defining factor in how successful my 8 Stores with 1 Checkout concept will be.
Darryl Abrahms
www.palmflex.com
Opera Tales
We couldn’t be happier with the website that Judith Snyder at Custom WebHelp has designed for us. Her knowledge of design and marketing and her attention to our specific needs as a business have resulted in a site of which we are truly proud. It’s certainly gratifying, now that OperaTales.com has been launched, to know that we’ll have the support of Judith’s insight and expertise as we move forward.
John Davies
OperaTales.com: high quality children’s opera
Client since 2008
Sabach Design
I am very pleased with my website redesign and customer response to it. Judith is very easy to work with from the initial meeting through the final launch. She listens, makes suggestions for options as she sees the need, and is very prompt with her work. Her terms are spelled out clearly and fully at the onset of a project. I would enthusiastically recommend Judith to anyone looking to have a website created for his/her business.
Anne Sabach
www.sabachdesign.com: graphic design syracuse
Client since 2005
Village Candy Shoppe
As someone new to the web, it was reassuring to have Judith Snyder of Custom WebHelp walk me through the whole process step by step. Judith took an idea for a logo and helped develop a professional logo and branding for the Village Candy Shoppe with graphics that even included my gift wrap paper and a ‘chocolate’ background for my candy shoppe. She was able to point me to an excellent photographer, who was fast, efficient, and made the candy images jump off the pages. She also came up with new ideas like a google map so my shoppe could be located easily. She helped me understand how to focus on my content—making sure the words were descriptive and helped the reader imagine a ‘taste’ of the chocolate gift baskets they were considering buying.
The excellent quality of this website has been noticed by others who have visited the site.
Some of the comments have been
- "excellent website"
- "easy to navigate"
- "clear and concise descriptions of the products"
- "inviting site to visit"
My best to you, Judith
Kathy Chappini
KUMA Interactive
We have worked with Custom WebHelp for about 2 years. Our company works with Fortune 100 companies and there are times when we need work done quickly, efficiently and with attention to detail. Judith is professional, a pleasure to work with, consistently meets her deadlines and is committed to a level of excellence that has surpassed our expectations. Most important to us is her reliability and the fact that she cares about our clients as much as we do.
Cynthia Cassidy, Vice President Operations
www.kumainteractive.com
Vacation Rentals
Judith came to my rescue when my website "disappeared" from my hosting site who didn’t have a back-up copy, and neither did I. I had to get my site back up quickly from scratch and Judith was able to do just that with a site that is professional, easy to navigate and presents my vacation properties beautifully. Judith knew that I had no experience with the technical aspects of domain names and web hosts and arranged the transfer of my domain name to a new host so that I could get my site up and running. Judith is so easy to work with and knew exactly what I wanted from our first conversation. She’s very approachable and always available for my questions. Thank you Judith!
Jackie Salanger
www.nsbeachhouse.com
William Fibkins, Writer and Educational Consultant
Judith Snyder and Custom WebHelp skills are the best. You name it and they have it all. That is, excellent listening, caring, encouraging, technical, and promotional skills that serve to guide experienced professionals like myself in developing an elegant, welcoming, and exciting profile that has some pizzazz to it. Yes, I was a reluctant webpage candidate. You know the resistance routine; too busy working to have time for a webpage, lacking in computer skills, low on funds, I began a webpage many times and left the project unfinished. I was a WFD—a webpage failure and dropout. So when I heard of Judith’s work I was hesitant to try again. Who needs another failure experience? I was still in the WFD recovery stage. But thanks to Judith’s skills, guidance, and support I came out a winner, A success with my wonderful webpage, www.WilliamFibkins.com. No longer a WFD I am free and able to ‘shine my light’ and share my skills and expertise with colleagues and resources throughout the world. It’s a great feeling—a turning point like the birth of child, graduation, marriage, a freeing divorce, success at work and in one’s personal life, etc. I can now throw out the pile of ‘who I am’ that contains scattered and sometimes faded items such as old resumes, out-of-date articles about the books and articles written, job descriptions,etc. Now ‘me,’ Bill Fibkins, is elegantly packaged on my webpages with my philosophy, skills, writing, experience, awards, etc., made very welcoming, attractive, clear, and yes, desirable for future clients. I urge others who have WFD to let Judith into your lives and let her help you to ‘shine your light’ as she has for me and the many others on this Testimonial page.
William Fibkins, Ph.D
www.williamfibkins.com
A Stitcher’s Garden
Judith Snyder of CustomWebHelp.com has made my web site more professional, useful and attractive. She listens to all my questions and patiently informs me of the right way to accomplish things. She is always available, friendly and prompt. I appreciate her knowledge, her dedication, and her willingness to share information and guide me in helping to improve my business through better communication with my customers. She has been invaluable in making the web site become what I always envisioned it should be. I would recommend her services to anyone looking for web site input. She’s excellent!
Jan Smith, Owner
Client since 2004
Associated Industrial Riggers Corp.
"I wanted to drop you a note on the experience we have had with your organization.
After having a website for many years, and having the need for updating and optimization, your organization did a great job for us, and in a timely manner. Having worked with other web/computer people, your organization is far above others in terms of knowledge and efficiency.
You did what you said you would do and I was never waiting for you on any issues.
The updating and optimization has brought traffic to our site which, of course, brings increased revenue, and I recommend you and your staff highly."
Sincerely,
R. Jerry Sanders
President/CEO
Client since 2006
Paula R. Harwood Paintings
Judith Snyder of Custom WebHelp is my choice for professional website designer. She took my thoughts and turned them into magic. I often didn't even have to finish my sentences while working with her. She was already three steps ahead of me and running with my ideas. She knows how to take a concept and present it online to the public in a simple yet sophisticated manner. She designed a very beautiful and polished website for me that I would be proud to show to any art gallery anywhere in the world. Judith and Custom WebHelp can offer you a quality professional solution to all of your web needs.
Paula R. Harwood
www.paularharwood.com
Client since 2004
Magic Carpet Illustration
I was immediately impressed by her own website, drawn in by the beautiful graphic at the top of her site, and I knew after a brief phone call that we could work well together.
Judith’s mind is a massive, accessible, rich and endless well of cutting edge information for making websites. She stays very current, and is a very clear communicator. She quickly scoped out my project for me and created a solid overall framework for me to work with. During the time it took me to write the copy and collect up all the other bits and pieces, Judith continually offered useful suggestions and direction that helped me stay focused and make good decisions about how to put things together. And I was so charmed by the illustration on her website that Judith and the illustrator collaborated to create flying carpet guy just for me—a uniquely wonderful, personal touch.
This new website suits my needs perfectly, and to say I am happy about it would be an understatement. It has fortified what I do for a living to an extent I hadn’t anticipated, and I feel great appreciation for Judith.
T.O.
Gift Baskets for Teens
Judith Snyder was a pleasure to work with. She was professional, informative, knowledgable and caring. She took pride in making sure Her Memory Baskets was an up-to-date, easy to navigate, user friendly webdesign. I am going to continue to work with her as my business progresses.
Ingrid Gilmore
Her Memory Baskets
Thomas R. Byrnes
Judith and CustomWebHelp walked us through the process of professional website design from initial goal setting through layout and incorporation of artwork, to launch, and then performance tracking. As a relatively new company, the process was very useful to us in defining ourselves, our strengths, and what separates us from our competition. She also assisted us in linking our company email through the website and provides valuable ongoing maintenance and statistical performance tracking. She understands how the web works and how to design your website so that it will be picked up by the major search engines. The result for us is a professional, user friendly and low maintenance website that has seen increased traffic every month since launch. She is our online IT department.
Thomas R. Byrnes
Hydrogeologist
Hafner’s Flower Barn
Most flower shops use templates provided by the national wire services, the result being identical websites that say little or nothing about who you are. We knew we wanted our website to stand out, to be unique, creative and distinctive. For most people with little technical expertise, the creation of a website can be intimidating, yet Judith Snyder of Custom WebHelp made the process incredibly easy. We were impressed with her desire to learn about our business, and her ability to translate that to the development of our website. Judith promptly responded to our questions, and delivered at every stage of the process, exactly as she promised. She has a remarkable balance of technical knowledge and creativity. Her services are exceptional.
Mike and Marcia Hafner, Owners
Made By Martha
Judith Snyder of Custom WebHelp was professional, responsive, and focused on my business needs. My top priority was that the site be attractive, and she certainly created a beautiful site—her attention to navigation and user-friendly design resulted in a site that far exceeds my expectations.
Martha Maywalt, interior design
Admin Wizard
I was interviewed by a local TV station and decided to add the interview to my website. Having a video professional recapture the video wasn’t possible on my limited budget, so Judith Snyder of CustomWebHelp.com found a way to do it without costing any extra money. She also completely redesigned my website with new graphics, new navigation, new code so it would be found on more search engines, and new content. Judith is reliable and always follows through on her promises. Being a virtual assistant, a top-notch website is crucial to my business. Thanks to Judith, I now have one. Her knowledge and professionalism are outstanding. Jackie Aurand
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Phone 315.682.1024 |